Situation
The Museum's situation can be briefly stated: the current WebSphere Commerce
Suite (WCS) architecture was not able to handle several holiday seasons’ web
traffic. Revenues were negatively affected.
Partner
The client needed a partner who could assess the current situation and
then recommend and deploy solutions.eRichards was chosen because of its
extensive experience.
eRichards was chosen because of its extensive experience.
Objectives
The objectives were manifold and included the following:
| • |
Assess the current WebSphere
Commerce Suite architecture and determine why the architecture could
not handle several holiday seasons’ web traffic |
| • |
Evaluate the Edge Server
Solution |
| • |
Determine the viability
of the Cisco CSS 1100 switch |
| • |
Develop a site architecture
that is tuned for reliability, availability, security, scalability,
manageability, interoperability, adaptability, ease-of-development,
affordability, and ease-of-use |
| • |
Issue Application Code
Recommendations: |
| • |
Identify any quick-hit,
high-payoff, low-risk code improvements that could be deployed for
the current site |
| • |
Identify any quick-hit,
high-payoff, low-risk code improvements that would give more autonomy
and capability to Retail |
| • |
Determine the costs and
benefits of an iSeries to Wintel Server migration: |
| • |
Identify the benefits
that migrating would provide |
| • |
Issue key hardware
and software recommendations for this migration |
| • |
Address traffic
capacity concerns and recommend a load-testing plan |
| • |
Issue Staffing Recommendations |
| • |
Determine the staffing
the museum required to support the WCS site |
Results
eRichards stabilized the WebSphere Commerce Suite platform implementing
numerous enhancements through multiple phases. eRichards led the migration
of the museum's online store from the AS/400 platform to the Windows platform.
This resulted in a doubling of revenue for an increase of millions of dollars
and the store’s first million dollar month.
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